Insights: The Qualitizer Process™
Where Registered Managers come to discover tips
for managing quality care, build their skills and
drive care excellence.
Self Directed Induction
by: Lesley ShawPublished on: 10/02/2026What if there’s no induction?" too many managers step into complex, high-accountability roles with little more than a handover note So I’ve shared some thoughts: 👉 What to do when there’s no induction 👉 5 things every Registered Manager can do to
The SAF Sprint 6 Benefits
by: Lesley ShawPublished on: 24/09/2025Today, I’m going to walk you through: ✅ Why a 30-day SAF Sprint is a game-changer ✅ The 6 benefits of tackling SAF in short, focused bursts ✅ How to use 3 key “We Statements” to guide your focus ✅ Special workbook to help you take action
Let’s be honest—most of us didn’t choose a career in care because we love conflict.
by: Lesley ShawPublished on: 14/08/2025Let’s be honest—most of us didn’t choose a career in care because we love conflict but avoiding difficult conversations doesn’t make them disappear, it just lets tension quietly build until it starts affecting your team, your culture, and ultimately, the people you care for. In this week’s newsletter, I’m sharing: 💬 11 practical ways to lead hard conversations without losing yourself in the process.
KPIs tell you what happened.
by: Lesley ShawPublished on: 07/08/2025KPIs tell you what happened. OKRs help you decide what to do next. In this week’s newsletter, I’m breaking down the difference between these two and why Registered Managers need both to lead well. If you’ve ever set a goal like “improve care planning” and then watched it quietly disappear under the daily pressures… this one's for you.
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